Terms of Service

Overview

This website is operated by NZ Vita For Life ("we," "us," or "our"), available at www.nzvitaforlife.com. We offer this website, including all information, tools, and services available on it, to you, the user, on condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced here or linked from this page. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with all of these Terms, you may not access the website or use our services.

Any new features or tools added to the store are also subject to these Terms. We may update these Terms at any time by posting changes to this page. It's your responsibility to check this page periodically — continued use of the site after changes are posted means you accept those changes.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent for a minor dependent to use the site.

You agree not to use our products for any unlawful or unauthorized purpose, and not to violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit any worms, viruses, or destructive code. Any breach of these Terms will result in immediate termination of your access to the Service.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

Content you submit (excluding credit card information) may be transferred unencrypted and may involve transmission over various networks or adaptation to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible for information on this site that is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be your sole basis for making decisions. Any reliance on this material is at your own risk.

This site may include historical information, which is provided for reference only. We may modify the site's content at any time but have no obligation to update it. You're responsible for monitoring changes to the site.

4. Modifications to the Service and Prices

Prices for our products may change without notice. We may modify or discontinue the Service, or any part of it, at any time without notice, and we won't be liable to you or any third party for doing so.

5. Products and Services

Some products or services may be available exclusively online and in limited quantities, and are subject to return or exchange only in line with our Refunds & Returns Policy.

We make every effort to accurately display product colours and images, but we can't guarantee your monitor will display them accurately.

We may, at our discretion, limit sales of products or services to any person, region, or jurisdiction, and may limit quantities offered. Product descriptions and pricing are subject to change without notice, and we may discontinue any product at any time. We don't guarantee that products, services, or information obtained through the Service will meet your expectations, or that errors will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or limit any order, including orders that appear to be placed by dealers, resellers, or distributors, or that use the same account, payment method, or address across multiple orders. If we change or cancel an order, we may attempt to notify you using the contact details provided at the time of purchase.

You agree to provide current, complete, and accurate information for all purchases, and to keep your account and payment details up to date so we can process transactions and reach you as needed.

For more details, see our Refunds & Returns Policy.

7. Optional Tools

We may give you access to third-party tools that we don't monitor or control. These tools are provided "as is" and "as available," without any warranties or endorsement from us, and we have no liability arising from your use of them. Use of any optional third-party tools is at your own risk — please review the relevant third party's own terms before using them.

We may introduce new features or services in the future, which will also be subject to these Terms.

8. Third-Party Links

Some content, products, and services available through the Service may include material from third parties, and links on this site may lead to third-party websites not affiliated with us. We don't examine or evaluate this content and aren't responsible for it, or for any products, services, or transactions connected to those third-party sites. Please review third parties' own policies before engaging in any transaction with them.

9. User Comments, Feedback, and Other Submissions

If you send us comments, suggestions, or other submissions, you agree that we may edit, copy, publish, distribute, and otherwise use them in any medium, without obligation to keep them confidential, compensate you, or respond to them.

We may, but aren't obligated to, monitor, edit, or remove content we consider unlawful, offensive, or otherwise objectionable. You agree that anything you submit won't violate any third party's rights, won't contain unlawful, abusive, or obscene material or malware, and won't misrepresent your identity. You're solely responsible for your own submissions.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Our site may occasionally contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct these, and to update or cancel orders based on inaccurate information, at any time and without prior notice, even after you've submitted an order.

We're under no obligation to update or clarify information on the site, except where required by law.

12. Prohibited Uses

You may not use the site or its content for any unlawful purpose, including to: solicit unlawful acts; violate any applicable regulations or laws; infringe on our or others' intellectual property; harass, abuse, or discriminate against others; submit false or misleading information; transmit viruses or malicious code; collect others' personal information without consent; spam, phish, or scrape the site; or interfere with the site's security features. Violating any of these terms may result in termination of your access to the Service.

13. Disclaimer of Warranties; Limitation of Liability

We don't guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results obtained through it will be accurate or reliable. We may suspend or discontinue the Service at any time without notice.

The Service and all related products are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated otherwise.

To the fullest extent permitted by law, we and our directors, officers, employees, affiliates, and suppliers won't be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or any product obtained through it, even if we've been advised of the possibility of such damages.

14. Indemnification

You agree to indemnify and hold us, our affiliates, officers, directors, agents, and employees harmless from any claim or demand — including reasonable legal fees — made by a third party arising from your breach of these Terms or your violation of any law or third-party right.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will still be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full effect.

16. Termination

These Terms remain in effect until terminated by you or us. You may stop using our Service at any time to terminate this agreement. We may also terminate or suspend your access at any time, without notice, if we believe you've failed to comply with these Terms — you'll remain responsible for any amounts owed up to the date of termination.

17. Entire Agreement

Our failure to enforce any right or provision of these Terms doesn't waive that right or provision. These Terms, along with any policies posted on our site, make up the entire agreement between you and us regarding your use of the Service, superseding any prior agreements or communications.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand.

19. Changes to These Terms

We may update these Terms at any time by posting changes to this page. It's your responsibility to check periodically for updates — continued use of the site after changes are posted constitutes your acceptance of them.

20. Contact Information

Questions about these Terms of Service can be sent to us at hello@nzvitaforlife.com.